“Lost in the Mail” - Why Bank Account Access is not Translating into Usage

“Lost in the Mail” - Why Bank Account Access is not Translating into Usage

April 6, 2016 - 15:22 -- fernando.zarauz
Insight series

Note 4 considers the cross-country evidence on the gap between ownership and usage of bank accounts. The note queries whether bank accounts are the appropriate product for increasing customer welfare, and argues the need for a paradigm shift away from focusing on ownership to a focus on usage.

Programme: 
MAP
Practice Area: 
Inclusive Finance
Document Date: 
Apr. 06, 2016
Document Download: 

share this